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This is from the Social Media Workshop on Monday June 11, 2007 at SAP Labs in Palo Alto, CA. Many thanks to Hugh Macleod for his great cartoon which captured the simple idea so elegantly.

This video was originally shared on blip.tv by chrisheuer with a Creative Commons Attribution-NonCommercial-ShareAlike license.

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I met Lionel Menchaca, the Digital Media Manager for Dell (aka the Blog Manager for Direct to Dell and Social Media Champion) at the Web 2.0 Open. In talking with Lionel I discovered Dell has come a long way since the Jeff Jarvis Dell Hell incident of mid 2005 - principally due to the […]

 Dell Gets It! [27:06m]: Download

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